Shipping Policies

SHIPPING & HANDLING

On occasion GEM SPEED PERFORMANCE offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. To keep updated with our latest shipping promotions sign up to the GEM SPEED PERFORMANCE ship to most countries worldwide via USPS for all domestic and international packages.

 FOR ANY INCONVENIENCE HAS BEEN CAUSE , SHIPPING ZONE FEES WILL APPLY FOR THOSE COUNTRIES :

https://gem-speed.com/products/shipping-zone

THE FEES WILL BE ADVISED FOR $50 

CANADA ( THE MILES TOO FAR FROM FACTORY )

HONG KONG ( DUE TO POLITICS IN THEIR COUNTRY )

 

Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm

or www.dhl.com

The processing time for orders is 3-5 business days. After that, delivery time within is 7-10 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from DHL to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

Packages undeliverable by DHL and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub. 

 

PAYMENT INFORMATION

We accept MasterCard, Visa and American Express. We do not accept returns, exchanges or refunds. All sales are final.